Click the following link to download the ePrint software. Depending on how Safari or Firefox are set up, it may launch this automatically or ask if you'd like to save it.If you don't see any ePrint printers listed, go to the next step in the installation. If any ePrint printers remain, select the ePrint printer and click the '-' sign beneath the Printers list to remove it. Open your Printers Folder (click System Preferences > Printers & Scanners) to verify all ePrint printers have been removed.NOTE: Your computer must be connected to DukeBlue during the installation process. The Pharos folder will disappear from the Application Support folder upon removal of the ePrint software. You will not be prompted to do so, but you should then restart your Mac.Please note that this will be the account name for the computer, not your NetID and password. When the verification window opens, enter the administrator account user name and the associated password, then click OK.When the Component Summary window opens, click Continue.

When the Component Selection window opens, check the box for Pharos Popup and click Continue.

If no Pharos folder is present, please go on to the directions to Install the ePrint software.

Open a new Finder window to access the Macintosh HD and navigate to Library > Application Support > Pharos > Utilities.

You may want to copy and paste these directions into a Word document in order to refer to them later. Please note that a reboot is required as part of the uninstall process. Please note that OS X 10.6 and earlier version are currently not supported.

Outdated or corrupted eprint software installationįollow the instructions below to install the ePrint software on Macintosh OS operating systems.

If you have not installed the new client since, please uninstall and reinstall ePrint per below: Issue:

There was an ePrint server upgrade on May 3,2022.

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